State Farm® Insurance Agent Jason Caples
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lanre A.
October 25, 2024
"Easy to talk to and very helpful"
"Lanre, I'm glad you found our team easy to talk to and helpful! Your feedback means a lot to us. If you ever need anything else, we're here to assist. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Jeremie
October 25, 2024
"Very polite try his best to give you the best coverage for your budget."
"Jeremie, thank you for your kind words! I'm glad to know you found our service polite and that we could help you find the best coverage within your budget. Your satisfaction is important to us. If you ever have any questions or need further assistance, don't hesitate to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Stephanie Brown
October 25, 2024
"Personable, answered all my questions, very helpful and I saved money!"
"Stephanie, thank you for your wonderful review! I'm glad we could answer all your questions and help you save money. Your satisfaction is important to us, and we're happy to have been of assistance. If you need anything else in the future, don't hesitate to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Mike Gossard
October 24, 2024
"Landon Gonser was a pleasure to work with, took the necessary time to review all of my Home Owners & Auto Policies making sure my coverage was just what my family needed and gave us a quote that made our decision easy with confidence."
"Mike, thank you for your wonderful review! I'm glad to hear that Landon took the time to thoroughly review your Home Owners and Auto Policies. It's great to know that he provided the coverage your family needed and made the decision process easy and confident. We appreciate your trust in our team and look forward to assisting you with any future needs! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
hoang wong
October 18, 2024
"very helpful. pleasant to work with, fast respond."
"Thank you, Hoang! I'm glad you found our service helpful and pleasant. We always strive to respond quickly and efficiently. If you need any further assistance, feel free to reach out anytime. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Alexz Farrell
October 18, 2024
"Kevin was quick and helpful of getting me car insurance at the last minute when I needed to switch insurance fast. Saved me a lot of money for even better coverage. Thank you Kevin!"
"Kevin's quick and helpful service in getting you auto insurance at the last minute is exactly what we strive for. We're glad he could save you money while providing even better coverage. Thank you for sharing your experience, Alexz! If you need anything else, we're here to help. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Mary Angela Miller
October 17, 2024
"Good communication and patient."
"Mary, Thank you for your wonderful review! I'm glad you appreciated our communication and patience. Your satisfaction is important to us, and we’re always here to help with any future needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Michael A Foley
October 9, 2024
"Working with Landon was a pleasure. Direct, informative and quick. I left SF over 30 some years ago from a bad experience and following my experience with Landon and now transferring all of our policies to SF we look forward to new experiences that are positive this time around."
"Michael, thank you for sharing your experience! I'm glad to hear that Landon provided you with direct, informative, and quick service. It's wonderful that you're transferring all your policies back to State Farm after such a long time. We appreciate your trust and look forward to providing you with positive experiences moving forward. If you have any questions or need further assistance, our office is here to help! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Christine Rotz
October 7, 2024
"LANDON was absolutely wonderful to work with...saved me so much money...thank you"
"Landon was happy to assist you, Christine! We're grateful for your kind words and are glad he could help you save money. If you need anything else, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Ann Godwin
October 3, 2024
"Great service, I felt comfortable"
"Ann, thank you for your wonderful review! I'm glad you felt comfortable with our service. Your satisfaction is our priority, and we're here to help with any further needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Marco Antonio
September 26, 2024
"Awesome group, from the front desk to the back office ;-)"
"Marco, Thank you for your fantastic review! I'm glad to hear that our team, from the front desk to the back office, made a positive impression on you. We strive to provide excellent service and it's wonderful to know we succeeded. If you ever need anything else, don't hesitate to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
William Chapin
September 25, 2024
"Landon was very helpful and saved me a lot of money with better coverage. Good job!"
"Landon is a valuable member of our team, and I'm glad he could assist you in finding better coverage while saving money. Your satisfaction is important to us, and we appreciate your positive feedback! If you need any further assistance, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
melissa magnuson
September 20, 2024
"Jason was great to work with. He helped me bundle my car and house insurance with ease. If you’re looking for a new insurance company I would recommend Jason at State Farm."
"Melissa, thank you for your wonderful review! I'm glad we could assist you in bundling your auto and home insurance smoothly. Your recommendation means a lot. If you have any further questions or need assistance in the future, our office is here to help! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Amy Williams
September 17, 2024
"This agent was completely understanding of my schedule and worked well with communication. He is super friendly and gives great suggestions with excellent details. AAAA+++"
"Amy, thank you for your wonderful review! I'm glad to know that our communication and scheduling worked well for you. Your kind words about the suggestions and details provided mean a lot. If you ever need further assistance, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Pierre Chayeb
September 15, 2024
"Landon provided a great service; he answered all my questions in detail and I got a great price. Thanks!"
"Pierre, Landon is a valuable member of our team, and I'm glad he could assist you so thoroughly. It's wonderful to know you received detailed answers to your questions and a great price. If you need any further assistance, don't hesitate to reach out. Thanks for your feedback! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Cindy Emanuel
September 12, 2024
"Landon was amazing. He saved me a lot of money."
"Landon is fantastic! I'm glad he could help you save money. If you need any further assistance, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Tyler Dennis
September 11, 2024
"Very helpful!"
"Thank you, Tyler! I'm glad you found our service helpful. If you need any further assistance, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Briana Cavett
September 11, 2024
"My agent was super personal and was helpful with everything I needed! Super happy to be with them!"
"Briana, thank you for your wonderful review! I'm glad to hear that you found our service personal and helpful. We're happy to have you with us and look forward to assisting you with any future needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Robert C. Stevens
September 8, 2024
"This company is the gold standard for customer service...period. I worked closely with Landon Gonser, Office Representative, and he answered all my questions and concerns. His follow-up was simply outstanding. He made it easy to switch over to State Farm. I highly recommend this company for all your insurance needs."
"Robert, thank you for your glowing review! I'm glad to hear that Landon provided outstanding service and made your transition to State Farm seamless. We appreciate your recommendation and are here for all your future insurance needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Tricia Rusyn
July 29, 2024
"Great customer service!"
"Hi Tricia! Thanks a lot for the awesome review! I'm really glad you had a great experience with our customer service. If you ever need anything else, feel free to reach out! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Tracie Puchta
July 24, 2024
"Genevieve went above and beyond and was amazing and friendly and very helpful. She saved me over $200 a month on my auto insurance!! Thank u so much!!!!"
"Hey Tracie, I'm so happy Genevieve could help you save money on your auto insurance! She's truly amazing and we're grateful to have her on our team. If you need anything else, we're here for you! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Jon Winkler
July 8, 2024
"Genevieve Kirk, the Office Representative was absolutely a key reason I switched from usaa to state farm. I would recommend this location to anyone."
"Thank you, Jon, for sharing your positive experience with Genevieve! We are glad you found her service valuable and made the switch to our State Farm office. Your recommendation is greatly appreciated and we look forward to assisting you with all your insurance needs in the future! - Jason Caples, State Farm Insurance Agent, Middleburg Heights, OH"
Lynn Sales
May 21, 2024
"Genevieve Kirk is wonderful! She is knowledgeable, patient, and personable. She made the process so easy and stress-free for me to switch my insurance to State Farm. I trust her and I will recommend her to everyone!"
"Lynn, I'm thrilled you found Genevieve wonderful, knowledgeable, and patient! Making your insurance switch stress-free and easy is what we aim for. Thank you for recommending her to everyone! I'm here for any future insurance needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Steve Booth
May 9, 2024
"Troy Bannister gave me a cheaper quote than what my last insurance charged"
"Steve, we're thrilled you found a cheaper quote with Troy! We're pleased to hear about your positive experience and glad we could provide you with competitive rates. If you need anything else, feel free to reach out. Thank you for choosing us! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Claire Sadler
April 3, 2024
"My agent Kevin Shugrue was amazing! He was great with answering all my questions as well as following up on anything he had to look into. Customer service was a 10/10."
"Claire, your feedback is greatly appreciated! I'm thrilled to hear that Kevin provided you with amazing service, answered all your questions, and ensured a top-notch customer experience. We're here for you whenever you need assistance with your insurance needs. Thank you for choosing us! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"