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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Culp

August 17, 2023

5  out of  5 rating by David Culp
"There is a great team over there at Jason Caples State Farm Office. Genevieve was great to work with. Very patient and thorough and answered all my questions. And they saved me some significant money!"

Nathan Martin

August 11, 2023

5  out of  5 rating by Nathan Martin
"Kevin helped me save money on auto and renters insurance in no time. The process was very smooth and organized. He was very knowledgeable, attentive, and answered all questions I had. Thanks again!"


August 10, 2023

5  out of  5 rating by ryan
"Kevin was fantastic to work with! Super fast, friendly and efficient and saved me money too. Would highly recommend."

Richard L Weisman

August 8, 2023

5  out of  5 rating by Richard L Weisman
"Kevin was extremely helpful with arranging policies for our home, auto, and other insurance. Everything was finalized expeditiously, and his suggestions on minor coverage changes was very welcome. We had been State Farm Customers in Texas for many years, but have not used them for coverage when we moved to Ohio. Glad to make the change back to an excellent company and I look forward to working with Kevin and his office now and in the future."

Josh Tia Smith

July 17, 2023

5  out of  5 rating by Josh Tia Smith
"Genevieve was incredible! Somehow she got our rates even lower than they estimated in our online quote. On top of that she helped us set up a future due date so that we make sure our premium always comes out around payday. Great experience and I would recommend state farm and Genevieve in particular to anyone!!!!"

Jerome Petukauskas

July 14, 2023

5  out of  5 rating by Jerome Petukauskas
"Kevin was very helpful getting my new auto insurance policy kid knows what he doing and did a great job"

patty waller

June 21, 2023

5  out of  5 rating by patty waller
"Phone conference with Kevin. Very efficient and great service and personally. Good person to have on my side."

Roaming Crazy

June 9, 2023

5  out of  5 rating by Roaming Crazy
"Kevin is the MAN. He saved me a ton of money. For real, call him now. 5 Stars all around. Great communication. Appreciate you Kevin!"

Amanda Stockwell

May 2, 2023

5  out of  5 rating by Amanda Stockwell
"Landon was quick, knowledgeable, and easy to talk to!! A+"

Sean Fine

April 14, 2023

5  out of  5 rating by Sean Fine
"I highly recommend this agency, Genevieve helped me find a really great insurance rate!"

Richard Adams

March 10, 2023

5  out of  5 rating by Richard Adams
"William was very kind and helpful."

epifanio andino-rivera

February 28, 2023

5  out of  5 rating by epifanio andino-rivera
"My premiums are very economical and the benefits are immense. But the best part is the service. After William convinced me that he had the best home/auto policy, KIM is the greatest for resolving and getting the best deals in any issue: prompt, efficient and friendly! Praise for Jason Caples Agency."

Yasmene Warrad

February 3, 2023

5  out of  5 rating by Yasmene Warrad
"He helped me get a great deal on insurance!!!"

lex gallagher

February 3, 2023

5  out of  5 rating by lex gallagher
"Landon has been nothing but amazing!! I’ve finally on my own car insurance and he explained everything to me and even helped me get life insurance and the best possible deals! If you need help ask for Landon!!!!! I appreciate how kind he has been as well!"

Nick Boncek

January 10, 2023

5  out of  5 rating by Nick Boncek
"Quick and efficient. Answered my questions and made the process painless."

Cara McCart

January 9, 2023

5  out of  5 rating by Cara McCart
"Landon was very helpful and knowledgeable. Would highly recommend him"

Petra Richardson

December 23, 2022

5  out of  5 rating by Petra Richardson
"Genevieve Kirk is very pleasant, knowledgeable and efficient. I got a better deal for less money and switching was a piece of cake. If you haven't priced insurance in a while, I highly recommend giving her a call. I'm glad I did!"

Rage Ares

December 9, 2022

5  out of  5 rating by Rage Ares
"Kevin was very prepared for our meeting. He provided lots of helpful information and answered every question I had. He went above and beyond for me, showing up with multiple police’s I could choose from. He made getting insurance easy."

Jen Patterson

October 3, 2022

5  out of  5 rating by Jen Patterson
"Very helpful and to the point!!"

Prince John

September 27, 2022

5  out of  5 rating by Prince John
"Very informative, patient and thorough!"

Dale Sheeler

September 22, 2022

5  out of  5 rating by Dale Sheeler
"Genevieve is amazing! She was thoughtful and professional. State Farm Auto insurance, Life insurance and Home insurance is the best. Go see Jason Caples agency for your insurance!"

Leslie Aussem

August 28, 2022

5  out of  5 rating by Leslie Aussem
"Well, I have to say..i switched because of Landon..he is superior to all i've spoken best options for family..i purchased home and car insurances..and I've got to say what a great deal...Saved almost half.. my jaw dropped..even a little bit better coverage..Landon worked his patootie off...and i guarantee you speak with him..and you'll love him too!!!"

Danielle Eisenmann

August 28, 2022

5  out of  5 rating by Danielle Eisenmann
"I have had the same insurance company since I was 16 years old and I am now 40. I recently looked into new insurance companies. Lucky for me I found Landon Gonser with State Farm. He was an absolute pleasure to work with. Landon answered all my questions, saved me money and made me feel very comfortable about switching insurance companies. I couldn’t have asked for better service!!!"

Xenith R

August 5, 2022

5  out of  5 rating by Xenith R
"Very Helpful"


August 4, 2022

5  out of  5 rating by A A
"Wonderful experience with William here at Jason's office. He was energetic and really helpful. Gave me all of the information I needed without making me feel like I was being pressured into getting additional coverages I didn't need or want at the time. I love when I can talk to a representative and ask for what I need and get exactly what I need with no hassle. When I need any additional upgrades for anything in the future I will definitely be coming back to him just because of the authenticity I felt throughout the call. This guy cares and does his job well! I've been with Progressive for the last 10 years and after talking on the phone with Will, I have no doubt in my mind that switching to state farm was the right move. I look forward to doing business with them at this location for many years to come. Thank you Will and State farm for making this transition easy!"