State Farm® Insurance Agent Jason Caples
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael A Foley
October 9, 2024
5
out of
5
rating by Michael A Foley
"Working with Landon was a pleasure. Direct, informative and quick. I left SF over 30 some years ago from a bad experience and following my experience with Landon and now transferring all of our policies to SF we look forward to new experiences that are positive this time around."
We responded:
"Michael, thank you for sharing your experience! I'm glad to hear that Landon provided you with direct, informative, and quick service. It's wonderful that you're transferring all your policies back to State Farm after such a long time. We appreciate your trust and look forward to providing you with positive experiences moving forward. If you have any questions or need further assistance, our office is here to help! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Christine Rotz
October 7, 2024
5
out of
5
rating by Christine Rotz
"LANDON was absolutely wonderful to work with...saved me so much money...thank you"
We responded:
"Landon was happy to assist you, Christine! We're grateful for your kind words and are glad he could help you save money. If you need anything else, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Ann Godwin
October 3, 2024
5
out of
5
rating by Ann Godwin
"Great service, I felt comfortable"
We responded:
"Ann, thank you for your wonderful review! I'm glad you felt comfortable with our service. Your satisfaction is our priority, and we're here to help with any further needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Marco Antonio
September 26, 2024
5
out of
5
rating by Marco Antonio
"Awesome group, from the front desk to the back office ;-)"
We responded:
"Marco, Thank you for your fantastic review! I'm glad to hear that our team, from the front desk to the back office, made a positive impression on you. We strive to provide excellent service and it's wonderful to know we succeeded. If you ever need anything else, don't hesitate to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
William Chapin
September 25, 2024
5
out of
5
rating by William Chapin
"Landon was very helpful and saved me a lot of money with better coverage. Good job!"
We responded:
"Landon is a valuable member of our team, and I'm glad he could assist you in finding better coverage while saving money. Your satisfaction is important to us, and we appreciate your positive feedback! If you need any further assistance, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
melissa magnuson
September 20, 2024
5
out of
5
rating by melissa magnuson
"Jason was great to work with. He helped me bundle my car and house insurance with ease. If you’re looking for a new insurance company I would recommend Jason at State Farm."
We responded:
"Melissa, thank you for your wonderful review! I'm glad we could assist you in bundling your auto and home insurance smoothly. Your recommendation means a lot. If you have any further questions or need assistance in the future, our office is here to help! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Amy Williams
September 17, 2024
5
out of
5
rating by Amy Williams
"This agent was completely understanding of my schedule and worked well with communication. He is super friendly and gives great suggestions with excellent details. AAAA+++"
We responded:
"Amy, thank you for your wonderful review! I'm glad to know that our communication and scheduling worked well for you. Your kind words about the suggestions and details provided mean a lot. If you ever need further assistance, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Pierre Chayeb
September 15, 2024
5
out of
5
rating by Pierre Chayeb
"Landon provided a great service; he answered all my questions in detail and I got a great price. Thanks!"
We responded:
"Pierre, Landon is a valuable member of our team, and I'm glad he could assist you so thoroughly. It's wonderful to know you received detailed answers to your questions and a great price. If you need any further assistance, don't hesitate to reach out. Thanks for your feedback! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Cindy Emanuel
September 12, 2024
5
out of
5
rating by Cindy Emanuel
"Landon was amazing. He saved me a lot of money."
We responded:
"Landon is fantastic! I'm glad he could help you save money. If you need any further assistance, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Tyler Dennis
September 11, 2024
5
out of
5
rating by Tyler Dennis
"Very helpful!"
We responded:
"Thank you, Tyler! I'm glad you found our service helpful. If you need any further assistance, feel free to reach out. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Briana Cavett
September 11, 2024
5
out of
5
rating by Briana Cavett
"My agent was super personal and was helpful with everything I needed! Super happy to be with them!"
We responded:
"Briana, thank you for your wonderful review! I'm glad to hear that you found our service personal and helpful. We're happy to have you with us and look forward to assisting you with any future needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Robert C. Stevens
September 8, 2024
5
out of
5
rating by Robert C. Stevens
"This company is the gold standard for customer service...period. I worked closely with Landon Gonser, Office Representative, and he answered all my questions and concerns. His follow-up was simply outstanding. He made it easy to switch over to State Farm. I highly recommend this company for all your insurance needs."
We responded:
"Robert, thank you for your glowing review! I'm glad to hear that Landon provided outstanding service and made your transition to State Farm seamless. We appreciate your recommendation and are here for all your future insurance needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Tricia Rusyn
July 29, 2024
5
out of
5
rating by Tricia Rusyn
"Great customer service!"
We responded:
"Hi Tricia! Thanks a lot for the awesome review! I'm really glad you had a great experience with our customer service. If you ever need anything else, feel free to reach out! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Tracie Puchta
July 24, 2024
5
out of
5
rating by Tracie Puchta
"Genevieve went above and beyond and was amazing and friendly and very helpful. She saved me over $200 a month on my auto insurance!! Thank u so much!!!!"
We responded:
"Hey Tracie, I'm so happy Genevieve could help you save money on your auto insurance! She's truly amazing and we're grateful to have her on our team. If you need anything else, we're here for you! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Jon Winkler
July 8, 2024
5
out of
5
rating by Jon Winkler
"Genevieve Kirk, the Office Representative was absolutely a key reason I switched from usaa to state farm. I would recommend this location to anyone."
We responded:
"Thank you, Jon, for sharing your positive experience with Genevieve! We are glad you found her service valuable and made the switch to our State Farm office. Your recommendation is greatly appreciated and we look forward to assisting you with all your insurance needs in the future! - Jason Caples, State Farm Insurance Agent, Middleburg Heights, OH"
Lynn Sales
May 21, 2024
5
out of
5
rating by Lynn Sales
"Genevieve Kirk is wonderful! She is knowledgeable, patient, and personable. She made the process so easy and stress-free for me to switch my insurance to State Farm. I trust her and I will recommend her to everyone!"
We responded:
"Lynn, I'm thrilled you found Genevieve wonderful, knowledgeable, and patient! Making your insurance switch stress-free and easy is what we aim for. Thank you for recommending her to everyone! I'm here for any future insurance needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Steve Booth
May 9, 2024
5
out of
5
rating by Steve Booth
"Troy Bannister gave me a cheaper quote than what my last insurance charged"
We responded:
"Steve, we're thrilled you found a cheaper quote with Troy! We're pleased to hear about your positive experience and glad we could provide you with competitive rates. If you need anything else, feel free to reach out. Thank you for choosing us! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Claire Sadler
April 3, 2024
5
out of
5
rating by Claire Sadler
"My agent Kevin Shugrue was amazing! He was great with answering all my questions as well as following up on anything he had to look into. Customer service was a 10/10."
We responded:
"Claire, your feedback is greatly appreciated! I'm thrilled to hear that Kevin provided you with amazing service, answered all your questions, and ensured a top-notch customer experience. We're here for you whenever you need assistance with your insurance needs. Thank you for choosing us! - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Ben Rodak
March 28, 2024
5
out of
5
rating by Ben Rodak
"great communicator and follows up fast. auto rates were great! friendly and efficient in their work!"
We responded:
"Thank you, Ben, for your positive feedback! We are delighted to hear that you found our auto rates great and our team friendly and efficient in their communication. We're here for you whenever you need assistance with your insurance needs. - Jason Caples - State Farm Insurance Agent, Middleburg Heights, OH"
Lola Kochis
March 20, 2024
5
out of
5
rating by Lola Kochis
"Kevin Shugrue was absolutely amazing and patient! Thank you for your help!!!!!!!!"
We responded:
"Wow, thank you for the 5-star rating, Lola! We're thrilled to hear that Kevin provided amazing and patient service. Our team at Jason Caples - State Farm Insurance Agent in Middleburg Heights, OH is grateful for your kind words and we're here to help with all your insurance needs."
Jamie Schwierking
February 19, 2024
5
out of
5
rating by Jamie Schwierking
"Great quote, easy process. Thanks!"
We responded:
"Thank you for the five stars, Jamie! Contact us anytime if you ever need anything."
Haley Baker
February 15, 2024
5
out of
5
rating by Haley Baker
"Kevin Shugrue helped get me insured very quickly and was very pleasant to deal with! Their rates were $20/month cheaper than my original insurer."
We responded:
"Haley, thank you for taking the time to leave us a review! Kevin is a wonderful member of our team and we are so glad to hear he was able to assist you with your insurance needs."
kim ponick
February 9, 2024
5
out of
5
rating by kim ponick
"I'm so pleased with the insurance and service. Kevin did an amazing job getting us better coverage for less. Thank you so much!"
We responded:
"Hi Kim! Thank you for the amazing review. Kevin is a great asset to our agency and we are so glad to hear that he provided wonderful service."
Stacey Parcher
January 30, 2024
5
out of
5
rating by Stacey Parcher
"Troy Bannister was wonderful to work with. He explained everything clearly, was very personable and helped me get great rates for auto and renters insurance"
We responded:
"Thank you for the five stars, Stacey! Troy is a fantastic asset to our team, and we’re glad he was able to deliver for your auto and renters insurance policies. Contact us anytime if you ever need anything!"
Robby Becker
December 31, 2023
5
out of
5
rating by Robby Becker
"Kevin was very helpful at getting me a great insurance policy for my vehicle and welcomed me to the State Farm family! 10/10"
We responded:
"Robby, thank you for the kind review! Kevin is amazing, and we're thrilled he made such a positive impact. Your support means a lot to us!"